clinic-intake · unsaved
gpt-4o eleven · nova en, es, fr 12 nodes · 14 edges
Flow Prompt Hybrid
100%
+
−
Start · Inbound
Trigger when call rings on +1 415 555 · any number tied to agent.
Say
Hi, this is Nova from Acme Clinic. How can I help you today?
voice · nova_warm
Listen + Extract
Extract: intent, patient_name, preferred_language.
vad · 280ms timeout · 8s
Branch · on intent
book → Book flow
reschedule → Reschedule
other → Handoff
Tool · lookup_calendar
Cal.com · provider = Dr Patel
window = 7d
Tool · book_slot
Cal.com · book + send_confirmation_sms
Say · confirm
Booked with Dr Patel at {{slot.time}}. You'll get a text confirmation.
Transfer · Warm
Dial front_desk. Whisper context packet: intent, patient, language.
sip refer
Voicemail drop
If AMD = machine, leave dynamic VM with callback number.
End call
Log summary to CRM · trigger post-call eval
Overview