Platform Admin

Production Staging
Active tenants 847 ↑ 34 WoW
Concurrent calls 312 ↑ 18 · 15m
Monthly calls 12.4M ↑ 22%
Cluster utilization 6% / 43% peak 24h avg · business peak
Uptime SLA 99.99% trailing 90d

Cluster health · 3-server topology

gossip heartbeat 2s · last failover: never
H2
Model server
8 × H200 · 640 GB · 12% utilized
Healthy · 48 day uptime
14
12
18
9
11
15
8
13
R1
Agent worker · R1
8 × RTX 5090 · 43% peak · 28% now
Healthy · primary
48
32
44
28
38
22
34
26
R2
Agent worker · R2
8 × RTX 5090 · 41% peak · 32% now
Healthy · failover
38
42
30
36
28
34
40
32

Cache hit rate

rolling 24h
62% ↑ 4.2 pts WoW
L1
42%
L2
20%
Live
38%
$42,168saved this month from avoided model calls

Top tenants by volume

MTD
Tenant Plan Calls MTD Revenue MTD Margin
Keyline AgencyAgency847,218$47,28071%
Cascade Health SystemsEnterprise612,042$38,10468%
Altura DealershipsEnterprise482,944$24,88272%
Morningstar InsuranceEnterprise348,162$22,10870%
Polaris Collections GroupScale302,448$18,20474%
Rivet Home ServicesScale218,102$14,68069%
Haven Wellness CentersPro188,442$11,98265%
Pioneer Legal PartnersScale144,228$10,41271%
Brightstone AcademyPro112,608$7,88466%
Sundial Restaurants GrpPro88,812$5,94667%

Violation queue

47 open · across all tenants
!
Consent missing · outbound call
TCPA · 3 tenants affected
12
!
PHI in transcript · unredacted
HIPAA · 2 tenants
6
!
DNC list sync stale
> 24h since refresh
18
!
Quiet hours edge miss
local TZ drift
8
i
Retention policy expiring
soft warn · 14d
3

Deployment status

voice-stack roadmap
Phase I-A · Single region go-live
us-east-1 · 100% traffic
02 Feb
Phase I-B · Speech-in streaming
deepgram · 40ms p95 latency
24 Feb
Phase I-C · Speech-out cache · dual-region
us-east, us-west · 62% hit
12 Mar
Phase I-D · BYO-telephony API
Twilio, Telnyx, Vonage
04 Apr
Phase II · Mode LIGHT active
shadow-trafficking 10% of calls
now
Mode MEDIUM rollout
gate: L1 hit rate > 45%
Tue
Mode HEAVY · live streaming + viseme
scheduled · Phase III
Q3

Live platform activity

streaming
19:24:07 · tenant_847 signed up · dental
19:24:02 · R1 GPU-3 reclaimed · 142ms
19:23:58 · tenant_612 published agent v7 · eval 91
19:23:44 · cache L2 invalidated · 2.1k keys
19:23:32 · tenant_212 rate limit · 80 req/s · soft
19:23:28 · import complete · vapi → jvapi · 12 agents
19:23:14 · tenant_349 added DNC list · 48k rows
19:22:58 · H2 · viseme model reload · 4.2s
19:22:42 · tenant_504 published room template · broadcast
19:22:18 · billing run · 34 invoices · $12.4k
19:21:44 · R2 failover drill · PASS · 1.8s RTO
19:21:02 · tenant_221 violation · DNC hit · blocked
19:20:34 · new competitor import · retell → jvapi
19:20:08 · tenant_018 cloned voice ready · 32s
19:19:58 · model route fallback · openai → claude