Settings
Personal preferences for this account. For team-wide configuration see Team & Roles or Admin.
Profile
Shown to teammates, on call transcripts, and in activity logs.
PNG or JPG · max 2 MB · square.
Changing email sends a verification link to both the old and new address.
Locale & timezone
Affects dates, currency, and report scheduling.
Accessibility
Reduce motion
Disables slide-in drawers, stream animations, and waveform glows.
High-contrast mode
Bumps text and border contrast to meet WCAG AAA.
Larger text
Applies a 115% type scale across the app.
Password
Last changed 47 days ago. Policy requires rotation every 90 days.
Min 12 chars · mix upper, lower, digit, symbol.
Two-factor
Required for Owner. YubiKey recommended for IT / Compliance / Finance roles.
Authenticator app (TOTP)
1Password · Authy · Google Authenticator · Duo
Hardware key (WebAuthn)
YubiKey 5 NFC · registered 2 days ago · last used 14:22 today
SMS codes
Discouraged — enable only as fallback when hardware key unavailable.
Recovery codes
10 codes generated 2026-04-01 · 8 unused.
Active sessions
Sign out any device you don't recognize.
MacBook Pro · Safari 17
San Francisco · 172.58.x.x · started 08:12 today
iPhone 15 · Safari
San Francisco · 100.95.x.x · started yesterday 17:44
Linux · Firefox 125
Oakland · 75.98.x.x · started 3 days ago
Personal API keys
Scoped to your user · use team keys for production. See Developers.
local-dev
sk_live_xxxxxxxxxxxxxxxx8821 · created 14 days ago · last used 12m ago
notebook-analysis
sk_live_xxxxxxxxxxxxxxxx3341 · created 2 months ago · last used 3 days ago
Notifications
Per-event delivery preferences. Slack & webhook endpoints configured in Admin.
Campaign launched
Email · Slack #ops
Campaign paused (auto)
Email · Slack #ops · PagerDuty if > 5 min
Spam-likely flag on any number
Email · in-app
Budget approaching cap (80%)
Email
Weekly retrospective digest
Email · Mondays 07:00
Agent readiness score changed
Slack #agents
New complaint logged
Email · SMS to compliance on-call
Daily digest
Morning email with yesterday's calls, top dispositions, callbacks due, and live alerts.
Skip days with no activity
Omits the digest if yesterday had zero calls.
Quiet hours
Pause non-critical notifications during these hours. Critical alerts (live outages, compliance breaches) always fire.
Enable quiet hours
22:00 to 07:00 local · Monday–Sunday
Connected apps
Personal integrations. Team-wide integrations are in Integrations.
G
Google Calendar
connected 3d ago · 2 calendars shared · last sync 12m ago
S
Slack · personal DM
connected 14d ago · @taj receives direct alerts
Delete account
Permanent. Owner role cannot delete their account while a workspace is live · transfer ownership first.
Deleting your personal account erases your profile, personal API keys, and session history. Workspace data, recordings, and audit logs are retained for legal / compliance obligations (see Compliance).